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运营服务

概述

Cloudera Operational Services is a subscription service that manages customers’ Cloudera environments on a 24/7/365 basis by a team of expert Cloudera engineers.


优点

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精简的部署

  • Abstract away the complexity of building, deploying and managing data and analytics projects by letting Cloudera experts take care of critical platform tasks
  • Enhance the success of big data implementations by leveraging industry best practices
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更高的可靠性

  • Increase reliability of Cloudera environments by applying latest upgrades and patches, hotfixes, failover testing, multi-tenant management and root cause analysis.
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快速洞察时间

  • Enable customers to be up and running quickly with their data and analytics implementations
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增强的资源利用率

  • Focus your IT resources on building value-add data applications, while Cloudera expert engineering manages and maintains the platforms
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运营效率

  • Take advantage of Cloudera proven track record of supporting data and analytics platforms at leading companies, to run your demanding workloads at scale
  • 无缝部署和实施升级
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获得创新

  • Gain access to the latest innovations in open source through latest Cloudera releases.

运营服务详细信息

**
Express
Gold
Platinum
核心功能
 
 
 
管理覆盖范围
24/5 Excluding Holidays
24/7
24/7
Updates, Patching, and Hotfixes
升级
Express Upgrade
Express Upgrade
Rolling or Express Upgrade
监控和报告
 
 
 
Weekly Reporting
容量监控
Scheduled Review Call
 
每月
每周
Incident Root Cause
 
Capacity Planning
 
多群集
 
 
 
Multi-Tenancy Management
 
 
多群集互操作
 
 
Multi-Cluster Replication
 
 
Multi-Cluster Failover Testing
 
 

客户故事

TechnipFMC
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Micron
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