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Hortonworks Smartsense<sup>™</sup>

Hortonworks Smartsense

云 实现主动解决问题

下载白皮书

防患于未然

Given the pace of Big Data and the critical nature of data applications, it has become imperative for organizations to stay ahead of cluster issues and resolve them rapidly. This has fundamentally changed the model for delivering Hadoop support from reactive to proactive monitoring and actionable recommendations that are actually delivered prior to customer experiencing an issue.

Hortonworks SmartSense: Enabling Proactive Issue Resolution & Personalized Cluster Insights. Download the White Paper to read more.

主动支持

Hortonworks SmartSense 提供了一组工具和服务以主动预防常见的群集问题。利用 SmartSense,客户可以快速捕获解决问题所需要的诊断信息。此信息还用于生成主动建议,从而改善群集性能、安全性和运营。利用 Hortonworks 工程和支持团队的行业最佳实践和专业领域知识,SmartSense 可以扩展客户运营团队的影响力。

SmartSense 简介

With SmartSense 1.4, we focused on the following key areas:

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Recommendations In Ambari
Recommendations now flow directly into Ambari and using the SmartSense View you can now apply recommendations with the click of a button. SmartSense uses Apache Ambari to apply configuration recommendations, making recommendations easy to apply with full support for Apache Ambari’s configuration version control.

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Recommendation Export
Need to share recommendations with another team? You can now export recommendations as a spreadsheet for easy sharing using our ‘Export as Excel’ functionality. With a single click, you can share your recommendations with your colleagues to help with approval or application.

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Troubleshoot YARN Apps & Hive Queries
SmartSense now allows you to capture logs, explain plans, and container logs for YARN applications and Hive Queries. No more spending time manually gathering configuration and logs to troubleshoot complex YARN and Hive support cases, SmartSense handles it for you with a few clicks.

群集活动报告和可视化

SmartSense 通过 YARN、MapReduce/Tez 和 HDFS 的可视化和报告功能,提高您对群集活动的可见性。SmartSense 1.3 让操作员可以快速了解企业用户和租户如何使用群集资源。

多种集合上传选项

SmartSense Gateway 简化了将诊断信息集合上传到 Hortonworks 支持部门的过程。在 SmartSense 1.3 中,用户可以使用支持 SFTP、HTTPS 和经过验证的 HTTPS 代理的附加上传选项。

扩展的匿名/编校功能

在群集诊断信息加密并发送到 Hortonworks 之前,让客户能够灵活地预处理群集诊断信息,这一直是 SmartSense 优先考虑的问题。在本发行版中,我们将现成可用的匿名化规则数量进行了扩展,让客户可以使用更多选项来保护群集诊断信息。



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BOOST HADOOP PERFORMANCE

SmartSense uses advanced analytics to make recommendations based on the deep knowledge of our Hortonworks engineers and committers to prevent issues and improve performance of your HDP cluster. Based on the diagnostic data collected from HDP clusters around the world, SmartSense help you tune your configuration for maximum performance up to 2X.

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消除支持案例故障排除的冲突

SmartSense 为 Hortonworks 支持工程师提供了对于快速解决支持案例至关重要的上下文、配置和日志信息。SmartSense 可高效收集诊断信息、性能指标和日志文件。这些信息打包到一个文件中,可以和您的支持案例一起上传,从而让支持工程师全面了解问题。通过预先访问这些诊断信息,可帮助减少故障诊断的反复性,避免浪费宝贵的时间和资源。

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通过前瞻性分析来避免问题的发生

SmartSense 还可提供针对单独群集和工作负载定制的行之有效的建议,从而帮助避免问题的发生。我们已经创建了 200 多条规则来提供有关每个单独群集节点的群集性能、安全性和运营的建议,可以让 SmartSense 客户受益匪浅。平均来说,SmartSense 服务针对典型群集可提供 15 条高重要性的建议。这些建议将确保您的群集配置与不断变化的 Hadoop 格局和不同工作负载保持同步。

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了解您的群集中真实的现状

对于任何多租户环境中的资源分配,清楚了解企业用户和租户如何使用群集资源至关重要。SmartSense 使运营团队可以可视化和报告关键 Hadoop 组件的群集利用率数据。通过 SmartSense 可以轻松解答类似如下问题:谁使用的 HDFS 资源最多,哪些作业运行时间最长,哪些作业使用和浪费最多资源,我应该如何如何对每个企业单位收取上一季度的使用费用。