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How to Architect an Omnichannel Retail Solution to Achieve Real-Time Customer Insights

Date
07 September 2017
Time
11:00 AM PT
持续时间
1hr

Only 23% of businesses can integrate customer insights in real-time; join us to hear how this global retail department store architected and implemented their successful solution.
Retailers need to create a more personalized shopping experience to increase customer satisfaction and conversions. That means aligning merchandising and marketing engagements across all channels, and that means choosing a solution that not only supports this goal but is also flexible to embrace future technologies. In this webinar we describe the use case of a major retailer, the solutions and design they are using today and options that will be available in the near future.

We will show a live demonstration of this practical application and cover:

  • What technology is being used in this Global Retailer use case to collect and synchronize customer data across all channels
  • How the Retailer is able to analyze the data in real-time
  • How they predict and optimize customer interactions to improve sales
  • The open source and cloud technologies that are on the horizon
发言者
Eric Thorsen
VP Retail, Hortonworks
Jason Gautereaux
Sr Manager, Pre-Sales Support, US Retail, CPG, Comms & Media, SAS
Mark Lochbihler
Principal Engineer, Hortonworks

Register For The Webinar

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